Last updated: July 8, 2026

Privacy Policy

This policy explains how Hocalist may collect, use, and protect information for buyer requests, seller offers, chat coordination, seller billing, support, and safety workflows.

Overview

Hocalist is a local reverse marketplace platform where buyers can post buying requests and sellers can send offers. Hocalist supports discovery, offer review, chat, and deal coordination.

Buyer-to-seller item payments are arranged directly between users outside Hocalist. Seller plan payments, credits, and related seller service payments may be handled by a secure billing provider.

Information we collect

We may collect account information, profile details, contact information, buyer request details, seller offer information, support messages, safety reports, and usage information related to the app or website.

For seller billing, a secure billing provider may collect the payment information needed for seller subscriptions, credits, or related seller service fees.

Seller plan billing

Hocalist may use a secure billing provider for seller subscriptions, credits, and related seller service payments. Hocalist does not store full payment card numbers on its own systems.

The billing provider may handle billing details, payment method information, invoices, and related seller plan records according to its own terms and privacy practices.

How we use information

We use information to provide account access, display buyer requests and seller offers, support chat and deal coordination, operate safety and reporting workflows, improve the service, and respond to support requests.

Seller billing information is used to manage invoices, subscription status, credits, promoted visibility, and related seller services.

Sharing and service providers

We may share information with service providers that help operate hosting, analytics, support, security, and billing workflows. We do not sell personal information as a core business model.

We may disclose information when required by law, to protect users, to investigate abuse, or to enforce terms and safety rules.

Data retention and security

We retain information for as long as needed to provide the service, meet legal obligations, resolve disputes, prevent abuse, and maintain business records.

We use reasonable technical and organizational safeguards, but no internet service can guarantee absolute security.

User choices and contact

Users may contact Hocalist to request support with account information, privacy questions, or billing questions.

Contact: coachnonan@gmail.com. For written notices, email support for current mailing details.